Your training
questions answered

FAQs2026-02-03T11:38:40+00:00
Does waxing hurt?

Frequently Asked Questions

Let’s not beat around the bush…

What is non-strip wax, and why should I use it?2025-01-11T16:14:30+00:00

Non-strip wax is a type of hard wax that doesn’t require cloth strips for removal. It’s ideal for delicate areas and provides superior results by gripping even the shortest hairs.

Check out our wax HERE

How does your online training improve my waxing skills?2025-01-11T16:17:19+00:00

Our online courses blend advanced waxing theory with practical guidance, empowering you to master hot wax, strip wax, and a variety of professional waxing techniques.

We offer a range of training programs tailored to different needs. Whether you’re an experienced waxer looking to specialise in pregnancy waxing, improve your hot wax skills, or refresh your knowledge after qualifying years ago, our courses are designed to help you elevate your expertise. Whatever your reason for wanting to enhance your waxing skills, our comprehensive training will provide everything you need—and more—to excel in your career.

Check out our training programs here.

How can I order Mooeys Professional products?2025-01-11T16:16:55+00:00

You can order directly from our website. Simply browse our product range, add items to your cart, and check out securely online.You can order directly from our website. Simply browse our product range, add items to your cart, and check out securely online.You can order directly from our website. Simply browse our product range, add items to your cart, and check out securely online.You can order directly from our website. Simply browse our product range, add items to your cart, and check out securely online.You can order directly from our website. Simply browse our product range, add items to your cart, and check out securely online. You will need to chek the box to confirm you are qualified or have liability insurance.

Do you offer international shipping for your products?2025-01-11T16:16:13+00:00

We don’t ship our products outside of the UK currently. However if you are a salon who wishes to use our products, drop us a message and we will see what we can do for you.

Can I get support if I have questions about the products or training?2025-01-11T16:16:07+00:00

Of course. Our customer support team is always available to assist you with any queries regarding our products or online training.Of course. Our customer support team is always available to assist you with any queries regarding our products or online training. Just use the contact us form HERE

Do I need an account, or can I buy as a guest?2025-01-11T16:16:04+00:00

You can shop as a guest, but creating an account unlocks exclusive benefits such as tracking your orders, earning reward points, and accessing special discounts.

What is the best hot wax to use for sensitive areas?2025-01-11T16:16:00+00:00

Our hot wax is meticulously crafted for sensitive areas, delivering gentle yet highly effective hair removal with minimal discomfort. We developed our exclusive range to meet the exceptional standards we strive for in our own salons.

Our products are infused with a signature blend of essential oils, chosen for their soothing and healing properties, ensuring optimal skin care during and after waxing services. Free from artificial fragrances, our wax is ideal for sensitive skin, during pregnancy, and those with heightened sensitivities, making it a versatile and trusted choice for all.

How do the points work on Mooeys Professional?2025-01-11T16:15:57+00:00

Our points system rewards you for every purchase you make.
Earn points for buying products on our website and then these points can be redeemed for discounts on further orders.

NB:You must be logged in to your account to earn points. If you checkout as a guest, you won’t earn any points on your order.

What is the franchise opportunity all about?2025-01-11T16:16:40+00:00

Mooeys offers a unique franchise opportunity for passionate individuals in the beauty industry. With our proven business model, training, and ongoing support, you can own and operate a Mooeys salon while benefiting from our trusted brand and exceptional products.

For further information, please check out our website: www.mooeysfranchise.co.uk.

I have a complaint – How can I get in touch?2025-01-11T15:30:57+00:00

We hope we give you nothing to complain about, but if you are unhappy with something, please contact info@mooeys.co.uk and we will do everything we can to rectify the concern you have.

Why is Mooeys Professional considered the best waxing brand to use?2025-01-11T16:20:41+00:00

Mooeys Professional is trusted by industry professionals for its commitment to delivering exceptional results. Our products are developed with years of hands-on salon experience, ensuring they meet the high standards of both waxing experts and their clients. Here’s what sets us apart:

  1. Premium Quality Products:
    Our waxes are expertly formulated for effective hair removal, providing a smooth finish with minimal discomfort. They are gentle on the skin yet powerful enough to grip even the shortest hairs, ensuring superior results every time.
  2. Natural Ingredients:
    We use only essential oils and natural ingredients in our waxes, avoiding artificial fragrances to cater to all skin types, including sensitive skin. Our signature blend of essential oils also offers soothing and healing properties, enhancing the post-waxing experience.
  3. Tailored for Professionals:
    Every product in our range is designed to meet the practical needs of waxing professionals, ensuring ease of use, efficiency, and consistent performance.
  4. Ethical and Sustainable:
    Mooeys Professional is proudly cruelty-free and vegan-friendly (Apart from our hot wax), reflecting our dedication to ethical beauty practices and environmental sustainability.
  5. Proven by Experience:
    Our products are developed and tested in our own salons, where we’ve perfected the art of waxing. We created our range to achieve the exceptional results we expect for our clients, and now we share these products with professionals everywhere.
  6. Training and Support:
    Beyond our product range, we provide comprehensive online training programs to help professionals refine their skills and achieve mastery in waxing techniques.

With Mooeys Professional, you’re not just choosing a product—you’re investing in a trusted brand backed by expertise, innovation, and a passion for excellence in waxing.

What makes your hot wax stand out from other brands?2025-01-11T16:31:27+00:00

Our hot wax melts at a lower temperature, reducing discomfort, and is enriched with skin-soothing ingredients, ensuring a luxurious waxing experience.

Are Mooeys Professional products cruelty-free and vegan?2025-01-11T16:36:45+00:00

At Mooeys Professional, we are committed to creating high-quality, ethical products. While our hot wax isn’t vegan, we ensure it is formulated with the utmost care using only essential oils—free from artificial fragrances, parabens, nuts, and alcohol.
All of our products (other than our Hot Wax) are Vegan friendly

Our products are thoughtfully designed to be safe for use during pregnancy, making them suitable for sensitive skin and a wide range of clients. Sustainability is also a priority for us, with refillable and recyclable packaging that minimises environmental impact while maintaining exceptional quality.

By choosing Mooeys Professional, you’re opting for ethical, skin-safe products that deliver superior results with a focus on both care and sustainability.
Check out or product range HERE.

Can I complete the training online at my own pace?2025-01-11T16:41:10+00:00

Yes, all our courses are designed for flexibility, allowing you to learn at your own pace, anywhere, anytime.

You can access our various training programmes HERE

Is the online training suitable for beginners?2025-01-11T16:45:16+00:00

Yes, we offer comprehensive modules that cater to all skill levels, from beginners to experienced professionals looking to refine their techniques.

Check out our courses HERE

Will I receive a certificate after completing the course?2025-01-11T16:48:13+00:00

Yes, you’ll receive an accredited certificate upon successful completion of the course, helping you advance your career in waxing. This will be emailed to you upon completion of your training.

Check out our courses HERE

Are your courses qualifications or accredited courses? Can I be insured with them?2025-01-11T17:09:00+00:00

Our courses are accredited and designed to enhance your existing qualifications. They are fully insurable, provided you already hold a recognized qualification or have completed a comprehensive introduction to waxing course, including in-person, hands-on training.

In the UK, most insurers require in-person or practical training to grant coverage. While our courses focus on advanced theory and skill enhancement, we can recommend trusted trainers who align with our methods. These trainers can provide hands-on certification, ensuring you are fully insured and qualified to offer professional waxing services.

This combination of theoretical knowledge and practical training ensures you can confidently and safely deliver exceptional results.

Check out our courses HERE

Go to Top